Welcome to Cynthia Rowley Style Shop! These Terms and Conditions outline the rules and regulations for using our website (www.swimwithrowley.com) and purchasing our vacation wardrobe essentials.

By accessing our website and making a purchase, you agree to these terms. Please read them carefully before placing your order. Our goal is to make your shopping experience as enjoyable and stress-free as possible while ensuring clarity about our policies.

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By accessing and using our website, you confirm that you are at least 18 years old or have parental/guardian consent. You agree to use the site only for lawful purposes and in ways that don’t infringe on others’ rights.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Cynthia Rowley Style Shop or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in our product descriptions (including colors, sizes, and materials), but slight variations may occur. Product images may differ slightly from actual items due to monitor display settings.

2.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we’ll notify you and either cancel that item or offer a suitable alternative.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including limitations on quantities available for purchase or inaccuracies in product information.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We don’t store your full payment details on our servers.

3.3 Pricing and Currency

All prices are in US Dollars (USD) unless otherwise stated. We reserve the right to adjust prices at any time, but price changes won’t affect orders already placed.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx – delivered within 10-15 business days after shipping
  • Free Shipping: Available on orders over $50 via EMS – delivered within 15-25 business days after shipping

4.2 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

4.3 International Orders

We ship worldwide, excluding some remote areas in Asia. International customers may be subject to customs fees or duties, which are the customer’s responsibility.

5. Returns and Exchanges

5.1 Return Policy

We want you to love your Cynthia Rowley vacation essentials! You may return or exchange most items within 15 days of delivery if:

  • Item is unworn, unwashed, and in original condition with all tags attached
  • Original packaging is included
  • Return is initiated within 15 days of delivery
  • Proof of purchase is provided

5.2 Non-Returnable Items

The following items cannot be returned unless defective:

  • Swimwear with removed hygiene liners (must have original liner intact)
  • Items marked as “Final Sale”
  • Gift cards

5.3 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days of receiving your order
  2. Wait for our team to review and approve your request (we’ll email you a Return Merchandise Authorization number)
  3. Package the item(s) securely in original packaging with your order confirmation
  4. Ship to the address provided in your RMA email

5.4 Refunds

Once we receive and inspect your return (typically within 5 business days), we’ll email you with the status. If approved, your refund will be processed to your original payment method within 10 business days. Original shipping fees are non-refundable.

6. Customer Responsibilities

6.1 Accurate Information

You’re responsible for providing accurate and complete information when placing an order, including shipping address and payment details.

6.2 Account Security

If you create an account, you’re responsible for maintaining the confidentiality of your account information and password.

6.3 Compliance with Laws

You agree to comply with all applicable laws and regulations regarding your use of our website and purchase of our products.

7. Limitation of Liability

Cynthia Rowley Style Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products, including but not limited to lost profits or data.

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the product(s) in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], USA, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Cynthia Rowley Style Shop
74 Hott Street
Stillwater, US 74074
Email: [email protected]